Sheraton LaGuardia East Hotel

4.0 (222 reviews)

135-20 39th Avenue, Flushing, NY, 11354, United States   •  Weather:    •   Local Time:     •  Phone: 718-460-6666   •  Hotel Reservations: 888-627-8156

4.0

A Good Story is Better When Shared...

At the Sheraton LaGuardia East Hotel, we are dedicated to making your wedding or special        
event unforgettable. Scroll down to read reviews from those who have recently held events at our hotel.

Winner of the 2012 Wedding Wire Bride's Choice Awards™ 

Sheraton LaGuardia Banquet Show - Asian Fushion Magazine

Shan Xi Sian Province Group Feedback

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Guest Feedback

Good Afternoon:

I would like to express my gratitude for the wonderful lunch arrangement and quick turnaround of my last minute request. 

Thank you all!

Dian
Executive Director
Downtown Flushing Transit Hub Business Improvement District
135-20 39th Avenue, 6th Fl, Flushing NY 11354
Website: http://flushingbid.com/

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Hi Sheeba. Thank you again for everything last week. We really enjoyed our stay and our event was a great success! You and the Sheraton Team were excellent! We will be sure to use your venue again in the future and recommend it to others.
Again, thank you for all your help. It was truly appreciated!

Anthony Ferrara
Director of Operations
Hurricane Marketing Enterprises

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Hi Dora [Cheng],

Thank you very much for all of your help with our event on Saturday.  The venue, food, set up and services were great. In addition, can you please let me know of the dates available for September 2014? 

Thanks so much,

Josephine Wu, DDS, Esq.
Administrator
Chinese Community Accountable Care Organization (CCACO)

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Our Party on 2/07/2014 was PERFECT!

Where do I begin.. First and foremost, we could have not done it without Sheeba Madhu.  Her expertise in managing all our needs for our function, has provided us with the comfort of knowing it will be a success!  
Your Staff was terrific… Very attentive.. professional.  From the Matre’d to the Bar Staff to the Waitstaff .. we couldn’t have asked for a better party.  
We have always been loyal to the Sheraton and to Sheeba Madhu for all of our parties, because of the service.
We wouldn’t go anywhere else!

Thank you,

Terri Ligotti
Partners Abstract Corp.
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Hi Dolores:

Just a quick note to let you know that my mom' s party was a great success. Everyone had a good time .

Thank you for all your help as well as to the Banquet staff .

I will definitely highly recommend the Sheraton to our friends for their future
functions based on my personal experience with you.

More power to you and to the staff.

Many thanks once again.

Mary Anne

P.S. I may have forgotten to take out my mom's cd from the DV that we borrowed from the hotel. If so, is it possible for you to mail it to me?

Thanks once again and have a wonderful Christmas celebration!
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Thanks for being such great hosts. So far, I have only heard positive feedback and personally, I thought it was a fantastic event.

Here is a link to photos that our photographer took last night.

https://www.dropbox.com/sh/cghxayi9g6dojxg/zeEBjI9Sjs

Rob MacKay, Director of Public Relations, Marketing & Tourism
Queens Economic Development Corporation

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Joan, Paul, Karen

Again - with your tremendous work we would not have had a successful event last week.

Checks for each of you  have been signed and will be mailed today.

Regards,

Seth Bornstein

Executive Director
Queens Economic Development Corporation

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Thanks so much Karen!  You, Steve, and your staff were super and we really appreciate all that you did to make the event a success!

Joan
Queens Taste Committee

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Thank you Dora. The service was great and place was elegant.

My husband and I and our family are very happy to have our wedding party at Sheraton. 

I'm definitely will refer people to Sheraton hotel.

Thank you so much.

Eunice & Ming

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The party was a success and the food was just SIMPLY DELICIOUS!  Both Gary and Darryl made appearances and I introduce them to my guests. EVERYONE raved about the food and the staff.

Loly

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Sheeba,

Let me start this email by expressing our heartfelt appreciation to each and every team member that you work with, but more importantly, you and Steve.

I still don't know how we were able to pull this thing off without you two's help!  On the day of the weeding, NOTHING was on schedule,  but only a handful of people noticed a hint of disorganization.  We were surprised by many guests' immediate comments saying that "this is a best planned wedding ever". 

They had no idea that many planned events were on the edge of the cliff, but they were all recovered partly due to a team of experienced MC, DJ and support staff;  but mainly because the Sheraton team.  I realized you have put in many "safety nets" for us, and Steve handled every task professionally and we are amazed by his organizational skill and flexible solutions.

Thank you very much,

Carrie and Jacky

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Thanks Dolores! 

You have been so helpful throughout this whole process and I really appreciate everything you have done for our group!

 Thanks!

Heather

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Hi Dora,

Sorry we did not get back to you sooner, we just got back from our honeymoon.

We had an awesome wedding.  We really appreciate all of the hard work that the Sheraton put in to making our wedding as great as it was.  The banquet manager Steve was very attentive to our needs, and was overall a great help throughout the evening.   

Overall, everything was great.  We would definitely recommend our friends or family to host their weddings or other parties at the Sheraton.  We loved the food so much, that we plan to come and eat at the restaurant from time to time. 

Thank you for all of your hard work, it was very much appreciated.

thank you,

Nicole and Steven

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Hi Dora, 

Once again, our experience at the Sheraton LaGuardia is excellent!  The service, staff and attention to our needs was handled in a truly professional manner. You certainly catered to our requests and provided a truly pleasant experience. We certainly look forward to coming back next year.

 Thank you,

Grace Pepe
Director of Assessment and Operations
NYC Department of Education

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Hi Dora,

Just recovered from a torturous week in Cancun... of drinking and eating ;D Everything went well! The table settings and your service was excellent. My dad was particularly impressed with the French Service, so i guess it was $1,500 well spent. The guests loved the food, as expected.

David H Nguyen

 

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Hi Dora,

Hope all is well and hope you had a fabulous weekend! Our apologies for not getting back to you sooner. We just recently got back from our honeymoon and had tons of catching up to do. We wanted to thank you for all your help with our wedding. It was perfect and Steve was really great! Also, thank you for your kind words! It's amazing how fast time flies; I was extremely sad when it was over. Once again, thank you for all that you've done for us, it wouldn't have been as perfect if it wasn't for you.

Take care and will be in touch with photos soon!

Best,
Sylvia and Mike

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Steven Ramos and Sheeba Madhu provided outstanding service to my organization from the beginning of the planning process to the end of the event. As soon as my colleague and I met with Steven to view our initial choice of venue, he provided us with a lot of information about what the hotel has to offer such as the menu selection, use of the space, and availability of décor. Though everything had seemed perfect to reserve already, Steven offered us more options and brought us to view other available rooms. We were impressed with the spaces Sheraton has to offer. After we decided on the venue, Steven introduced us to Sheeba who helped finalize all the details of our requests with ease and efficiency. Sheeba was very attentive to our needs and she made the rest of the planning process smooth and easy to follow-up with. During the night of the event, I did not have much to worry about because Steven and the staff were extremely hospitable. My organization had enjoyed a wonderful and fun-filled night because everything had been very well-taken care of. My organization plans to host this event as an annual get-together, and we look forward to hold it at the Sheraton Hotel again next year.

Best,
Keen
UCLA

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Dear Karen and Dora,

Thanks for everything you, and many others on staff, did to make last week’s meeting a success.  Again, it’s always nice, and easy, to repeat the venue!

Susan Ponwith | Executive Assistant, President’s Office 
Scholarship America®

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Hi Dora, 

Our course went well.  Thank you for all your help.  The food was very tasty, nicely presented and the variety helped.  Please thank the chef for working with us to meet attendees special health and religious needs.

Carol Molfetta, RDN, CDE
Pro Health Consulting

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Hi, Cesar

I cannot thank you and Deluge enough for a job well done in the “Evening of Fine Food “supporting me and Queens Centers for Progress. You and your team of professionals represented your esteemed restaurant well. The dumplings and scallion pancakes were yummy.  We have tremendous local news coverage for this event.

Once again, please thank your team for me.
Best,

Veronica Tsang
SVP, Branch Administration
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Thanks, Karen. We had a great event. Your team was more than accommodating. We truly appreciated their effort to make everything work for the event. Thanks again.
 
Lisa C. Lin
The New York City Department of Education Division of Students with Disabilities & English Language Learners
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Hi Karen,

Thanks for your help to make this event happened! The place looked very pretty!

Shu-Ling
Kari-Out Co.
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Hi Karen

Hope you had a nice Thanksgiving.

I wanted to thank you for the wonderful handling of the memorial services. Your staff that day was superb.

Thanks again,
Harini Sarva
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Dear Staff at the Sheraton,

We are very happy with our experience with the Sheraton LGA.  It was exactly what we were looking for in terms of a venue.  The service provided to us was excellent.  After a smooth booking process with Dora, we had a venue that included everything we were looking for.  Steve Ramos made the tasks of our wedding day more bearable.   He provided us with refreshments after a long day of picture taking.  As well as giving advice on certain aspects of the wedding.  He was also knowledgeable on Chinese traditions.  Thanks to Dora and Steve, the whole process of having our wedding was made much smoother.  To top it off, at the end of the night we were surprised to see the treats left for us in the hotel room.  We are absolutely happy with our experience with the Sheraton LGA.  The team at Sheraton LGA did a fantastic job, we could not have been happier.

Sincerely, 

Mr. & Mrs Anthony Lee
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To: Dora Urmasa; Karen NG
Subject: Bridal shower

Thank you ladies with helping me plan my friends shower. At the end of the day it was worth it and everything came out nice!! Just wanted to say thank you!

K.Llanos
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My wife and I wanted the perfect "Asian Fusion" Chinese Style Wedding. We preferred the western influence but still wanted to keep a Chinese Banquet to hold onto certain traditions and also please our parents. We probably searched through over 10 different venues in Queens/Brooklyn/Manhattan before we decided on the Sheraton LaGuardia East Hotel. 

If you're looking for that perfect balance of a Western Style Wedding with a Chinese Banquet, the Sheraton will deliver! Our wedding consisted of 265 guests and we rented out the entire Ballroom Floor which includes a Tea Ceremony/Bridal room and the Terrace area. 

We were extremely nervous/stressed about it but our wedding was perfect!

Service on the day of our wedding was beyond my expectations. We worked with Sheeba for 1.5 years in regards to our wedding. We've met with her on numerous occasions and she's always been patient with us and always offered us great advice. She's been an absolute pleasure to work with but we were worried a bit since we don't get to work with her the day of the wedding. That job goes to the Banquet Manager, Steve Ramos. 

All my my concerns went away after the first few hours of our wedding with Steve. Steve is just a great genuine guy. I was honestly convinced that he just wanted my wife and I to have the perfect wedding. He did a great job setting up the Ceremony area (outside on the terrace) and the banquet area inside the ballroom. He knew better than we did on what to do during the tea ceremony and he was extremely polite and respectful to our family as he assisted us in serving our family tea. He then helped in coordinating the Western Ceremony and made sure it went smoothly. Finally, he was at our side the whole night during the Chinese style Banquet doing everything he could for us. He made sure to pay attention to all the finer details of our wedding. 

We had our space until 12AM and we didn't feel pressured to leave at all.
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Sheeba/Steve,

First off, let us say thank you both SO much for everything. Our wedding night was great! Thank you both for being so patient with us and helping guide us along the way. 

Steve - Thank you for assisting us the whole night. It was truly a pleasure to have you as our banquet manager that night. We couldn't have asked for anyone better. It's a real shame we only got to work with you for such a short time.

Sheeba - This wedding was in its planning phase for a long time and we finally made it! Thanks for always being there to meet with us and always being responsive to our emails. You've always been so accommodating to our many requests.
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From: Jennifer and Andrew
Wedding date: 9-23-12

Andrew and I wanted to thank you [Steve Ramos] once again for all that you did for us on our wedding day. Andrew wanted to let you know that he is especially grateful to you for calming him down whenever he was getting nervous. You really helped to make everything run so smoothly. We know that all our guests had an excellent time, and many commented on the beautiful space and decor, great service, and wonderful atmosphere. Our vendors also commented on how well you worked together with them and the smooth coordination.
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On behalf of Councilman Peter Koo’s Banquet Committee, I want to thank you and your entire team for your attentiveness to his Birthady Party on September 5, 2012.  The party was a success!  People are still talking about the party today!

I would like to share some feedback from key members in our committee with you.  They are all very happy with the food and service provided that evening. In spite of the big crowd, close to 400 guests, we were able to stay on schedule with our program. Although the birthday cake is delicious, the fresh fruit platter is a good touch. There was plenty to eat and drink, everybody was happy. 

Lastly, although there were many last minute changes including adding tables, adding headcount to each table, you were able to accommodate us without a hitch. At the end of the day, everything turned out beautifully thanks to all your efforts and hard work.

Once again, I appreciate your flexibility and co-operation.
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Karen,

On behalf of the 6th PMMAAAINA Reunion Committee, I wanted to send you a quick email to thank you for everything that you and your staff did to make our Reunion such a memorable experience.  We could not have asked for a better place to have our Reunion.  The whole experience far exceeded our expectations.  You and your staff delivered on everything!  The food was amazing, the service was incredible, and the rooms looked beautiful!  We were so impressed with how you and your staff made sure that everyone present had an amazing time!  You and your staff consistently were checking up to make sure I have everything I needed.  This was our 6th Reunion and never experienced the level of service you had rendered to us.  The compliments keep coming in and everyone is saying that it was the best reunion that they have ever been to!  Everyone at Sheraton La Guardia East Hotel made our reunion more than we could have asked for, from the two Juans’, Lisa (Club Lounge), Stevens, Dora and to you.  I would recommend the Sheraton La Guardia East Hotel to anyone that is looking for a place for their function.
I wanted to take this opportunity to say what a pleasure it was to work with you and Dora.  The venue was gorgeous and the food was phenomenal. But I know that the success of the two days event was due in large part of Dora’s ability to meet the needs of even the most discerning clients.  Her personality makes her so well suited for this job and I can tell, she really loves her job.  And I would be remiss if I didn't mention Stevens warm, friendly, and courteous, who took care of us for the whole two days event.  The event surpassed everyone's expectations, especially ours.  Thank you for working with us and making this such a sensational and memorable event.  I look forward to our next opportunity to work together.

Regards,
Ariel Etrata

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Hello,

Just a short, post-event note to thank you VERY VERY much for hosting the press conference and meeting today. There was a lot going on, and you did a great job of covering all the details. Everything went smoothly, which was just fantastic.

Thanks again and see you soon.

 Rob MacKay
Director of Public Relations, Marketing & Tourism
Queens Economic Development Corporation
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 Greetings Dora,

 In reference to our Citigold Client Appreciation Event at the Sheraton, everything was simply perfection:

  • Our chosen space was prepared beautifully
  • The music on the Pandora was excellent
  • Our servers were professional, timely and gracious
  • The food was well prepared, everything  was delicious and attractive, truly an "Asian Feast"

Thank you for making our event unforgettable for both my team and our guest.  I am grateful for all of your efforts and the entire Sheraton team! 

 Respectfully,

Glenn Roberts
Citigold Relationship Manager

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My 94 year old Mom and Aunt would like to express their thanks for a wonderful dinner experience on Saturday. The food was great and the staff was outstanding. When the chair for my Mom was too low, our waiter quickly brought over two pillows for her comfort. We visit many restaurants in the city but Deluge tops them all as the best!

A special thanks to the wait staff. They were terrific!!

Ted Padgett

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To: Sheraton LGA Hotel Manager

Dear Sir,

My name is Jan-Mao Chen, I am a spg mamber of Sheraton.  My family and I ever stayed in LGA hotel for 3 nights last week.

Just want to share a good experience -- On June 4, one of the stays, we stayed in room 901, your employee, Mr. Jappi, was very nice to help us with the table issue of the room.  We needed to put one roller bed in a limited space, he kindly helped us to move floor lamp, chair, desk till enough space found.  He was very patient, with smile to help.  We were quite satisfied and impressed with his service to solove our issue.  And there was a coincident later, he was the driver to bring us back to the hotel from AVIS rent-a-car at airport.

We feel happy for Sheraton that you have a nice staff like him.  This kind of good service will definitely win customer's heart and create fine reputation for Sheraton.  Great for you and please keep on the good job !

 Kind Regards
Jan-Mao, Chen
Taipei, Taiwan

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Hi Sheeba,

Thank you for making our wedding reception special and memorable. Our guests had a wonderful time. Everyone thought the hotel space looked beautiful. Everyone enjoyed the terrace cocktail. The staff took care of Adam and I. They made sure we were comfortable and it was very nice that our waitress packed food and sent them up to our room. We loved and appreciated the attention to details of the staff. It was a great relief to find the cocktail food in the bridal suite. I thought I would starve lol. Thank goodness for the excellent care of your staff. Steve was wonderful. I was nervous about the late set up but it all worked out. Adam and I are extremely happy about choosing the Sheraton to host our wedding reception.

Thanks again for the wonderful experience. We will absolutely recommend the Sheraton to friends and family for parties.

Warm regards,

Kate (from Punta Cana, DR)
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Dear Karen-

We just wanted to thank you and your whole team for a wonderful event last Saturday. Everything worked out beautifully.

We especially want to mention Tessa. She is outstanding!  No matter how big or small the request was, she was cheerfully ready to assist. She really went out of her way to see that one of our younger guests had an individually cooked dinner because of her severe allergies.

Thanks again from our whole family. I have already begun - and will continue - to tell everyone I meet that the Sheraton LaGuardia East is a perfect place to hold an event.

Until the next time-

Ann Ensinger

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Hi Dora!

 Gary and I just got back from our 2 week honeymoon! Thank you so much to you and Steve!!! Our wedding was so fun!! Steve was amazing that night! He's really nice and I got compliments from my family about his service. They loved him! Thanks again Dora for making our wedding day so memorable. You really helped make the wedding planning process run smoothly for us. We loved working with you. A few of our friends are starting to get married now so maybe we will see you again at the Sheraton!

Much thanks,

Anh & Gary
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Hi Robert

My party was a blast -  I told you I have a bunch of crazy family. Everyone enjoyed the party and everyone was raving about the food.
They truly loved everything.

Edna
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Good morning,

I wanted to take a few minutes to thank the staff at the Sheraton in Flushing New York. We stay here frequently. My wife's family lives here. Over the years, as our family grows, my Brother in law and his family stay exclusivly at this location. This has been as close to perfect as any hotel experience could be. Please understand that includes having young children with Grandparents that don't speak the language put what has to be a sometimes high level of stress on amenities like the club room and all of its benefits. The staff couldn't be more hospitable. I realize that there must be times that your staff feels they are entitled to, "hazard or combat pay", with the requests that we sometimes place upon them. They take it in stride! Never a bit of evidence that we have almost pushed them to the edge with unusual request after request. What is even more unusual is that we have been treated so well for many many years and many stays. Please know that in Flushing, the Sheraton brand is being represented at incredibly high levels, with consistency that I have found no where else.

Thank you, M. Miller
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Ms. Madhu,

I had the pleasure of staying at your property for one evening on Thursday, May 20th, and also working with Tessa Gerald and other members of your staff while participating in the HFAA Seminar & Vendor Exhibit on May 18th.  I want to express my appreciation for the willingness to help of your entire team, especially Tessa Gerald.  I came direct from working a 4-day show in Las Vegas and the professionalism of your team was a wonderful experience and vast improvement to what I encountered in Las Vegas.  Thank you again and I applaud your team!

Cindy Parker, National Accounts Manager
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Hi Rob,

The event went great and the guest were satisfied. Thank you very much for your help.

 Sherry C Wu
United Healthcare

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Dear Karen and Dora,

Just a quick note to say “thanks” for all you, and all the other staff that assisted me, did to help make Scholarship America’s Spring 2012 Board Meeting go smoothly.  I hope that someday we can bring one of our board meetings to your property again!

Susan L. Ponwith | Executive Assistant, President's Office
Scholarship America®

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Good Morning Robert, 

The inauguration dinner of the NYCABA’s last evening was a success!  The decor and the setting of the cocktail hours and the dinning area were elegant and beautiful.  The food was well prepared!  This is because of your interest and commitment to listen to your client’s needs and deliver your promise. .

I am most grateful that you stayed until the end of the event.  This makes a big difference!

Once again, thank you for your help and efforts. You are the best!

Best Regards,
 
Veronica Tsang
SVP, Branch Administration
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STEVE HOPE ALL IS WELL! I'AM WRITING TO YOU TO EXPRESS MY GRAITUDE FOR HOW SMOOTHLY EVERYTHING RAN ON THE DAY OF MY PARTY. FROM THE MOMENT I SIGNED THE CONTRACT SHEEBA AND YOURSELF WERE SO HELPFUL AND WERE ALWAYS THERE FOR ME WHEN I HAD A QUESTION OR NEEDED SOME ADVICE.  I HAD GREAT REVIEWS FROM MY GUEST, EVERYTHING FROM THE FOOD TO THE BARTENDER TO THE SERVERS AND OF COURSE THE BANQUET MANAGER. WHAT I WAS MOST IMPRESSED WITH, WAS WHEN LISA THE BARTENDER GOT BUSY, YOU ROLLED UP YOUR SLEEVES AND GOT BEHIND THE BAR AND BEGAN TO HELP. THE LAST 2 YEARS HAVE BEEN THE BEST PARTIES I HAVE BEEN INVOLVED IN AND WITH THE HELP OF GOD IN THE FUTURE I EXPECT MANY MORE PARTIES THERE. I CONSIDER YOU NOT ONLY A BANQUET MANAGER AT THE SHERATON, BUT I CONSIDER YOU A FRIEND. YOU WENT FAR AND BEYOUND YOUR CALL OF DUTY TO MAKE SURE THAT MY GUEST AND MYSELF WERE COMFORTABLE. THAT IS SOMETHING THAT I WILL SOON NOT FORGET!!! I WANT TO MAKE SURE THAT I DO NOT FORGET YOUR MAINTENANCE DEPT, B/C WITHOUT THEM THE BALLROOM WOULD NOT HAVE LOOKED AS SPECTACULAR AS IT DID!!!!!!! AGAIN MY GUEST AND MYSELF THANK YOU FROM THE BOTTOM OF OUR HEARTS.           


SINCERELY YOURS JAMES STEFFENS
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We chose the Gallery Room in the Sheraton LaGuardia East Hotel as our wedding venue last month, and we couldn't have been happier with that choice. We were looking for a venue that offered delicious Asian cuisine but had modern, elegant decor. The Sheraton LaGuardia East Hotel also offers a complimentary shuttle to LaGuardia Airport, so we thought it was easier to accommodate our out-of-town guests. Our sales coordinator, Dora, was fantastic throughout the entire process and made wedding planning a lot less stressful than it otherwise would have been. Regardless of how trivial the questions we asked might have seemed, Dora was very patient and accommodating and was very quick to respond to our queries. Steve, the banquet manager, and the other Sheraton staff were instrumental in helping our wedding event run smoothly. He helped oversee the tea ceremony event, and kept us on track with our wedding day schedule. We've heard horror stories about how the bride and groom never get to eat at their own wedding, but there were banquet staff who made sure that we got a chance to eat from the Chinese banquet menu we selected. The food (especially the lobster dish) was delicious, and the service was top-notch and professional. The facilities are also very clean. Our guests were impressed and had a great time! Overall, we were very pleased with our experience with the Sheraton LaGuardia East Hotel and would highly recommend it, especially for engaged couples looking to have a classy, beautiful wedding in NYC.
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Dear Dora,

Thank you so much for taking care of us!   Our families and I really appreciate everything you've done, and for making sure our day ran smoothly.  

We wanted to tell you we were really happy and impressed with you, Steve, and all the Sheraton staff who were with us last night.  Your service is top-notch, and all of our guests were satisfied (they loved the food!) and had a great time.  Everyone was very professional, and were instrumental in making the wedding an unforgettable, beautiful event.  We couldn't have asked for more, and we could not have done this without you.  Thank you again!

Sincerely,

Anita & Ke Liu

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Hi Jennifer,

We had a good time on our party last Saturday in your hotel. The food was good, the waiters/waitresses were very helpful and the Banquet Manager, Steve, was fantastic!  He checked on us from time to time.

Thank you so much for your making this affair wonderful and fun. Extend our thanks to Steve and the rest of the staff.

Leny Hyams

Import Brokerage, NNR Global Logistics, JFK
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Dear Mr. Staniszewski:

I just wanted to say Thank You for yesterday! You and your wonderful staff did a great job on accommodating us in your hotel. Everything was perfect.
The Comptroller is very happy and appreciative of your efforts.
Please never hesitate to contact me on any issues or concerns.

Once again, thank you!

Sincerely,

George Paralemos
Office of the State Comptroller
Intergovernmental & Community Affairs

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Hi Sheeba,

Willa and I just wanted to send you our thanks. You were
great to work with and handled our many requests without any problems.
The Sheraton was an excellent venue. We are really glad we picked Sheraton
and got a chance to work with you.

I do not have Steve's email address, so could you please pass along to
him our thanks, as well? He did a fantastic job -- that guy is really
on the ball. We knew he was doing a great job, and a whole bunch of
our guests complemented us on what a great job he was doing, as well.

Thanks!

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To Whom this may concern,

We, the Empire Merchants sales consultants would like to thank (Tessa Gerald and Cesar Acosta) for organizing a great dinner evening at the Sheraton LaGuardia East hotel restaurant on 7/13/11. The food selection was excellent and as usual the organization of the whole evening was first class. We have been coming to the hotel for dinner/ hotel events for 1 year now and because of the Professionalism of Tessa Gerald we've continued to hold meetings at the hotel up to this point. Cesar Acosta did a great job with menu suggestion and accommodating our team all night. I will like to send a great recommendation to Tessa Gerald (Sales Coordinator) & Cesar Acosta (Restaurant Manager) for their professionalism, class and quality of work. We will make the Sheraton LaGaurdia East hotel our 1st choice for all event as long as these (2) employees are on staff. They are both a great representation of what professionalism is all about.

Thank You For Your Time,
Empire Atlantic Wines & Spirits
(MC-Atlantic Division)

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Hi Robert & Kevin,

Thank you so much for the wonderful accommodation, service and the exquisite menu that we have all enjoyed today. Everyone had a good time and everything is beautiful.

I appreciate all your advice and hard work that you put in for my installation party. I think you will have more customers after this event.

However, the air condition in the room was not working properly. Most people complained about the heat. I know Robert was trying to do your best to bring out a fan but it was still not enough. I suggest that you look into it.

Once again, thank you both for your help.

Robert, enjoy your vacation. You really need one after you finished dealing with my party.

Veronica
Cathay Bank

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Hi Jennifer,


Thank you for making this event a success! The event ran smoothly. The rooms were all set up on time. Steve Ramos, the Banquet Manager was very professional and super friendly. As a matter of fact every one on staff was friendly and the service was great. Whenever I needed something I would call on the house phone and someone would be there in a matter of seconds.. these guys should work for 911 emergency!
The food was great - very tasty!

Also, Cesar was very helpful in the Deluge and that worked out great as well.

Please thank every one again, and thank you for your help in making this event work out.

Regards,
David

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Dear Sheeba,

I want to thank you and your staff for the very hard work needed to make my son's wedding a huge success. We merged three cultures- Jewish, American, and very traditional Chinese. This was a huge task but it was done so smoothly that none of the guests were aware of all our planning. Sheeba, you had to plan a complex wedding with one side of the family that couldn't communicate with either of us, but somehow you succeeded. You are a very patient person, always available, and so extremely professional. My guests raved about all the details and they all had a wonderful time. I am so pleased with the results and I owe it to you. Again, thanks so much.

Sincerely yours,
Ronda Kahn

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Our Party on 2/07/2014 was PERFECT!

Where do I begin.. First and foremost, we could have not done it without Sheeba Madhu. Her expertise in

managing all our needs for our function, has provided us with the comfort of knowing it will be a success!

Your Staff was terrific… Very attentive..professional. From the Matre’d to the Bar Staff to the Waitstaff ...

we couldn’t have asked for a better party.

We have always been loyal to the Sheraton and to Sheeba Madhu for all of our parties, because of the

service. We wouldn’t go anywhere else!

Thank you,

Terri Ligotti

Partners Abstract Corp.

 

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